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fundamental rules in design and life: application and understanding for enhanced efficiency

The scientific methods that exist today are not always enough to justify all the things that are happening around us. How to explain that a sandwich most often falls butter side down, and a flash drive with a presentation stops working a minute before a conference speech? Why does the client find fault with the shadow from the "Contact" button, but does not want to use high-quality photos on the site? Where is justice and who is to blame for all this?

In order to systematize the world's turmoil, experts from different fields formulate their own rules of thumb, which are successfully applied in the world of branding, design and development as well. Today we analyze the most interesting of them on live examples.

Murphy's Law

"If there are two ways to do something, and one of them leads to disaster, then someone will choose this way."

Murphy's Law is also known as the Law of the sandwich or the Law of spite. The term itself was born in 1949: its author was Major Edward Murphy, who studied the causes of aircraft accidents at the California Navy base. According to legend, he said this phrase at the moment when the started aircraft engine began to rotate the propeller in the wrong direction. As it turned out later, the technicians installed the parts backwards.

One of the many consequences of Murphy's law is the Pauli effect. He says that in the presence of certain people, any technical equipment fails. Remember those terrible moments when a flawless project presentation suddenly turns into a nightmare right in front of the client?

This law explains a lot and nothing at the same time. Moreover, it rather confirms the fact that the curse of the devil is imposed on all of us. The good news is that we can at least be prepared to fail at the wrong time. So stock up on extra presentation boards, back up important files, and prepare for the worst. Then success will be a pleasant surprise.

Occam's Razor

"One should not multiply things unnecessarily"

In other words, you don't need to produce several similar elements if you can get by with just one. This rule applies perfectly to interfaces, information design, and even advertising copy. Here, for example, how this principle can work in the case of websites:

- not four clicks, but two;

- not seven fields in the application, but three;

is not a registration form, but an authorization through social networks.

Don't confuse this principle with minimalism: it's not just about looks. It is important not only to reduce the amount of unnecessary information, but to shorten the user's path to their goal. On a banking website, this is the customer’s path to getting a credit card, in the alarm clock interface, it is a quick setting of the right time, and in the advertising text, it is the delivery of the necessary information.

Finding the simplest solution is not as easy as it might seem. Complementing, overloading and complicating is a human nature and the scourge of many designers. This can be sinned by both juniors with their inherent youthful maximalism, and experienced specialists.

Occam's Razor will help you cut off all unnecessary and start working with the main thing. As a result, you will be able to increase the concentration of useful content in your project and remove unnecessary obstacles in the way of the user.

Parkinson's Law

"The work expands to fill the time available to complete it."

For the first time this phenomenon was noticed by the British historian Cyril Parkinson, who worked in the British civil service. He found that as the bureaucracy expanded, the employees of the departments became less and less efficient: the increase in staff did not affect the overall level of productivity.

This pattern is often interpreted as a human tendency to put things off until later, but this approach is not entirely correct. There is a big difference between the Parkinson principle and procrastination: in the first case, people change the amount of work and load in proportion to their deadlines, and in the second, they start the task at the last moment.

If something needs to be done in a year, it will be done in a year. If it needs to be done in five months, then so be it. If you set aside two weeks for a task that can be completed in two days, the task becomes more difficult just to fill the allotted week. In other words, the excess of time allows you to make the project larger and more complex, and its lack, on the contrary, cuts down the functionality.

KISS Principle (Keep It Simple, Stupid)

“Most systems work better if they stay simple, not complex.”

Modern programming languages, frameworks and APIs have become powerful weapons for developing complex solutions for a wide variety of tasks.

Developers are often tempted to create the coolest and most complex product possible. The KISS principle says that the less polymorphism (in other words, diversity), inheritance, and the like, the better the final solution will be. Good web designers know that a useful interface is an invisible interface. Hidden interfaces, sometimes called null interfaces, are a hot topic in the developer community. And not in vain. UI design really gets in the way. We don't want to focus on it - we want to focus on the content that the website provides.

By focusing on the experience, not the interface, you will ensure that your users remain at the center of your mission. And everything you do will make their life better and easier.

Pareto principle (80/20 percent rule)

"For many cases, roughly 80% of the effects come from 20% of the causes."

The author of this pattern was the economist Vilfredo Pareto. In 1896, he found that approximately 80% of the land in Italy was owned by 20% of the population. There is also a story that before making a global calculation, Pareto, working in the garden, noticed that 80% of the peas are in 20% of the pea pods.

The direct consequence of the law is that most of the actions will inevitably be carried out in vain. Few things work fantastically well and have a huge impact, while most of what exists in the world is of little value and produces little results.

About 80% of your sales are generated by 20% of your customers. 20% of errors are responsible for 80% of failures. 20% of your employees bring 80% of your business results. The numbers may not always be even, but the ratio of four to one will be constant.

The 20/80 principle is widely used in business, but it can also be applied in everyday life. Try to answer the following questions. They seem complicated, but only because you have never tried to calculate this before:

- What do you spend 20% of your time on, while getting 80% of happiness?

What 20% of clothes do you wear 80% of the time?

- What is included in those 20% of foods and dishes that make up 80% of your diet?

Answered? Now think about how you can improve these areas of your life. Of course, these are far from all examples of the use of rules and laws from the field of economics, psychology and other sciences in design and development - everyone is able to find non-standard applications for the most ordinary axioms.

Whenever possible, try to compare how you make decisions in everyday life and work: who knows, what if your principle of choosing canned peas in the supermarket coincides with how the customers of the company where you work replenish the basket in an online store?

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Policy on the Processing of Personal Data

 

1. General Provisions

This Personal Data Processing Policy is drafted in accordance with the requirements of Federal Law No. 152-FZ dated July 27, 2006, “On Personal Data” (hereinafter referred to as the Personal Data Law) and defines the procedure for processing personal data and the measures taken to ensure the security of personal data by LLC “AISIU+” (hereinafter referred to as the Operator).

1.1. The Operator considers the observance of human and civil rights and freedoms during the processing of personal data, including the protection of the right to privacy, personal and family confidentiality, to be its primary objective and essential condition for carrying out its activities.

1.2. This Policy of the Operator regarding the processing of personal data (hereinafter – the Policy) applies to all information that the Operator may receive about visitors to the website .

2.9. Personal data made publicly available by the subject of personal data – personal data to which the subject has granted access to an unlimited number of persons by giving consent to the processing of personal data made publicly available, in accordance with the procedure established by the Personal Data Law (hereinafter – personal data made publicly available).

2.10. User – any visitor of the website.

7.2. The Operator is also entitled to send the User notifications about new products and services, special offers, and various events. The User may at any time opt out of receiving such informational messages by sending an email to the Operator at hello@icu.agency with the subject “Unsubscribe from notifications about new products, services, and special offers.”

7.3. Anonymized data of Users collected through web analytics services is used to gather information about User behavior on the website, improve the quality of the website, and enhance its content.

8. Legal Grounds for Personal Data Processing

8.1. The legal grounds for the processing of personal data by the Operator are:
– Federal Law “On Information, Information Technologies and Information Protection” No. 149-FZ dated July 27, 2006;
– federal laws and other regulatory legal acts in the field of personal data protection;
– the Users’ consent to the processing of their personal data, including the processing of personal data permitted for distribution.

8.2. The Operator processes the User’s personal data only if it is provided and/or submitted by the User voluntarily through special forms available on the website . By filling out the relevant forms and/or sending their personal data to the Operator, the User consents to this Policy.

8.3. The Operator processes anonymized data about the User if this is permitted in the User’s browser settings (such as enabling the storage of cookies and the use of JavaScript technology).

8.4. The personal data subject independently decides to provide their personal data and gives consent freely, by their own will, and in their own interest.

9. Conditions for Personal Data Processing

9.1. Personal data is processed with the consent of the personal data subject to the processing of their personal data.

9.2. The processing of personal data is necessary to achieve the purposes provided for by an international treaty of the Russian Federation or by law, as well as to fulfill the functions, powers, and duties imposed on the Operator by the legislation of the Russian Federation.

9.3. The processing of personal data is necessary for the administration of justice, the execution of a court decision, or the decision of another authority or official subject to execution in accordance with the legislation of the Russian Federation on enforcement proceedings.

9.4. The processing of personal data is necessary for the performance of a contract to which the personal data subject is a party, a beneficiary, or a guarantor, or for the conclusion of a contract at the initiative of the personal data subject or a contract under which the personal data subject will be a beneficiary or a guarantor.

9.5. The processing of personal data is necessary for the exercise of the rights and legitimate interests of the Operator or third parties, or for the achievement of socially significant goals, provided that this does not violate the rights and freedoms of the personal data subject.

9.6. Personal data is processed that has been made publicly available by the personal data subject or at their request (hereinafter – publicly available personal data).

9.7. Personal data is processed that is subject to publication or mandatory disclosure in accordance with federal law.
10. Procedure for the Collection, Storage, Transfer, and Other Types of Personal Data Processing

The security of personal data processed by the Operator is ensured through the implementation of legal, organizational, and technical measures necessary to fully comply with the requirements of current legislation in the field of personal data protection.

10.1. The Operator ensures the safekeeping of personal data and takes all possible measures to prevent unauthorized access to personal data.

10.2. The User’s personal data will never, under any circumstances, be transferred to third parties, except in cases related to the fulfillment of applicable legislation or if the personal data subject has given the Operator consent to transfer the data to a third party for the purpose of fulfilling obligations under a civil law contract.

10.3. If any inaccuracies in the personal data are identified, the User may update them independently by sending a notification to the Operator at the email address hello@icu.agency with the subject line “Personal Data Update.”

10.4. The period of personal data processing is determined by the achievement of the purposes for which the personal data was collected, unless a different period is specified by contract or applicable law. The User may withdraw their consent to the processing of personal data at any time by sending a notification to the Operator via email at hello@icu.agency with the subject line “Withdrawal of Consent to Personal Data Processing.”

10.5. All information collected by third-party services, including payment systems, communication tools, and other service providers, is stored and processed by those parties (Operators) in accordance with their own User Agreements and Privacy Policies. The personal data subject and/or User is solely responsible for reviewing such documents in a timely manner. The Operator is not responsible for the actions of third parties, including the service providers mentioned in this clause.

10.6. Any restrictions established by the personal data subject on the transfer (except access), processing, or conditions of processing (except access) of personal data permitted for distribution do not apply in cases where personal data is processed for state, public, or other socially significant interests as defined by the legislation of the Russian Federation.
10.7. The Operator ensures the confidentiality of personal data during processing.

10.8. The Operator stores personal data in a form that allows identification of the personal data subject for no longer than is necessary to achieve the purposes of personal data processing, unless a longer storage period is established by federal law or a contract to which the personal data subject is a party, beneficiary, or guarantor.

10.9. The grounds for termination of personal data processing may include the achievement of the processing purposes, the expiration of the data subject’s consent, the withdrawal of consent by the personal data subject, or the identification of unlawful processing of personal data.

11. List of Actions Performed by the Operator with Collected Personal Data

11.1. The Operator carries out the collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, and destruction of personal data.

11.2. The Operator performs automated processing of personal data with the receipt and/or transfer of the obtained information via information and telecommunication networks or without such transfer.

12. Cross-Border Transfer of Personal Data

12.1. Before initiating the cross-border transfer of personal data, the Operator must ensure that the foreign country to which the data is to be transferred provides reliable protection of the rights of personal data subjects.

12.2. Cross-border transfer of personal data to foreign countries that do not meet the above requirements may only occur if there is written consent from the personal data subject for the cross-border transfer of their personal data and/or for the execution of a contract to which the personal data subject is a party.

13. Confidentiality of Personal Data

The Operator and other individuals who have access to personal data are obligated not to disclose or distribute personal data to third parties without the consent of the personal data subject, unless otherwise required by federal law.

14. Final Provisions

14.1. The User can obtain any clarifications regarding the processing of their personal data by contacting the Operator via email at hello@icu.agency.

14.2. Any changes to the Operator’s personal data processing policy will be reflected in this document. The Policy is valid indefinitely until replaced by a new version.

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