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brand guide: the complete glossary for brand terms from design and creativity to promotion and strategy

To dive deeper into the project, build communication with specialists, and enhance your knowledge, we have compiled a Brand Guide. In it, we have gathered the terms most frequently used at ICU Branding agency.

Contents

  1. 1. Design and visual identity
  2. 2. Brand
  3. 3. Content and promotion
  4. 4. Ads and creativity
  5. 5. Analytics
  6. 6. Strategy and planning
  7. 7. Web development

Design and visual identity

Color palette — a set of colors that complement each other, used in the visual identity system (digital color values according to the RGB, CMYK, Pantone color models).

Design concept — a set of unique graphic solutions based on the client's brief and the creative vision of the specialists, intended to visually demonstrate the future design of the product.

Design layout — the visual representation of a future website, developed considering the technical capabilities of HTML coding.

Font — a unique graphic design of letterforms and symbols, forming a unified stylistic and compositional system. Fonts can be installed on a computer and used in text, graphic, and other editors. Fonts made in a single style can be part of a font family.

Graphic design — the design of symbols, logos; services of designers who create printed products, as well as training in graphic design and typography.

Guidelines — a guide for using the visual identity system, presented as a PDF document. This document describes the style logic, its rules, limitations, and principles for creating layouts for various media.

Infographics — a graphical method of presenting information, data, and knowledge, aimed at quickly and clearly conveying complex information.

Packaging design — the process of designing or decorating product packaging in accordance with the approved visual constants of the brand to which the product belongs. In a broad sense, it is an independent artistic discipline with its own laws, history, and canons.

Pattern — a unique design formed by cyclically repeating style-forming elements or brand icons.

Logo — a unique graphic image used to identify a company (trademark, brand), its goods, or services.

Resize — changing the composition of a previously developed layout (print, outdoor, or digital banner ads) according to new size and proportion data. Resizing can be simple (e.g., transforming a horizontal layout of one size into a horizontal layout of another) or complex (e.g., transforming a horizontal layout into a vertical one).

Reference — a sample that serves as an example when searching for stylistic solutions.

Scaling — changing the size of an image while maintaining its proportions.

Typography — the art of presenting textual information, transforming text into a graphical design.

Visual identity — a combination of visual and conceptual elements that shape the unique image of a company or brand. It includes the logo, color palette, typography, brand-specific graphic elements, as well as standards for document and marketing material design. The main goal of corporate identity is to ensure consistency and brand recognition across all levels of communication.

Brand

Brand — a design developed for a specific product in a style that distinguishes it in the market through packaging, graphic symbols, logos, and multimedia technologies.

Brand attribute — the external form of the brand perceived by human senses, ensuring recognition (color, shape, composition, image, etc.).

Brand audit — a systematic analysis and evaluation of all aspects of a brand to identify its current state, strengths and weaknesses, opportunities and threats. During the audit, elements such as brand recognition, image, values, market positioning, consumer loyalty, and the effectiveness of ads strategies are studied.

Brand core — the semantic field of the company, a description of its unique distinctive properties, and a system of visual, image, and marketing elements. It is a marketing document that describes the brand's attributes, its mission and big idea, and its value to the audience.

Brand guideline — a guide to the ideological, material, and stylistic standards of the company.

Brand identity — project activity in graphic design aimed at creating a "corporate" or "company" style.

Brand metaphor — an imaginative comparison of the company with something similar in essence. It helps the company gain emotional meanings and be memorable to clients.

Brand strategy — activities aimed at creating a long-term preference for a product, based on the combined and enhanced impact on the consumer of all elements of the brand and the company's branding policy.

Branding — applying brand symbols (logo, pattern) to corporate products.

Descriptor — a tagline under the logo that directly describes the company's activity.

Naming — the development of a name, brand name, or brand name; professional development of a brand, product, or service name.

Product differentiation — the creation of unique and distinctive characteristics of a product or service to stand out in the market among competitors.

Rebranding — a change in the ideological and image part of the brand.

Restyling — in design and publishing activities, bringing the corporate style in line with modern aesthetic requirements while maintaining the generic stylistic features of recognizability.

Slogan — a message that conveys to the consumer the main idea of the ads campaign or the brand's philosophy as a whole (brand slogan).

Tone of Voice — the tone of communication a brand uses with its consumers, based on verbal messages when promoting a product.

Trademark (TM) — a designation used for the individualization of goods, necessary for forming the right of ownership of a specific product with the visualization of this right in the form of a compact carrier.

Content and promotion

Content marketing — a marketing strategy based on creating and distributing valuable, informative, or entertaining content to attract an audience and encourage interaction with the brand or product.

Content plan — a plan that defines goals, topics, formats, and the schedule for publishing posts to maintain activity and attract an audience on social networks.

Copywriting — writing text for the purpose of ads or other forms of marketing. These are texts that stimulate sales growth or popularize a product, company, service, person, or idea.

Crossposting — the practice of publishing content on multiple platforms or social networks simultaneously to expand its reach and achieve a larger audience.

Influencer marketing — a marketing strategy based on collaboration with influential individuals (influencers) who are opinion leaders and have significant influence over their audience on social networks, blogs, or other online platforms.

Rewriting — writing texts based on an existing version to improve its properties.

Social media marketing — a set of activities for promoting a product on social networks, including market analysis, hypothesis formulation to achieve results, design and verbal communication development, account management, and reporting.

Storytelling — the art of storytelling in social networks to convey information, ideas, or emotions. In the context of branding, storytelling is used to create a connection with the audience through stories about the brand, its values, and its history. This helps to engage, interest, and make the brand memorable.

Targeting — an ads mechanism that allows identifying from the entire available audience only the part that meets the specified criteria (target audience) and showing the ad to them.

Trigger — a signal prompting the consumer to take some action.

Viral content — content that quickly spreads on social networks due to its uniqueness or relevance. It often elicits emotional reactions from users and encourages them to share the publication.

Ads and creativity

Ads campaign — a strategically planned and organized set of ads actions and events aimed at achieving specific marketing goals, such as increasing sales, brand awareness, or attracting new customers.

Art direction — the process of guiding the visual execution of a creative idea or concept.

ATL/BTL ads— these are two main types of ads that differ in methods and distribution channels.

ATL (Above the Line) — a form of ads aimed at a broad audience through mass media such as television, radio, press, cinema, and the Internet. It is used to create brand awareness and achieve maximum audience reach.

BTL (Below the Line) — a form of ads targeted at a more specific audience through more personalized and direct communication channels, such as sponsorships, events, promotions, etc. It is used to stimulate sales.

Creative ads — the concept, idea, or execution of an ads material created to attract the audience's attention, convey a specific message, and stimulate actions.

Creative concept of an ads campaign — a comprehensive vision for the implementation of an ads campaign, including insight knowledge, idea, slogan, and the concept of how the idea will be replicated across different media types.

Moodboard — a visual collection of images, textures, colors, photos, and other elements gathered together to convey a specific mood, style, or concept. It is used in the creative process to visualize ideas, inspire the team, and ensure a unified understanding of the visual direction of the project.

Outdoor ads — a form of ads placed in open spaces and objects to attract the attention of passersby and potential clients. This can include billboards, signs, banners, ads structures on buildings and buses, bus stops, etc.

P.O.S. (Point of Sale) materials — ads or informational materials placed and used directly at the point of sale to attract customers' attention and increase sales. These can include signs, banners, posters, product samples, brochures, and more.

Sales funnel — a model that describes the sequence of stages or steps that a potential customer goes through before making a purchase. It helps track and manage the customer acquisition process, optimizing it to increase conversion and sales efficiency.

USP (Unique Selling Proposition) — the key beneficial offer that distinguishes a product or service in the market and motivates potential customers to make a purchase. The USP should differentiate the offer from competitors and be clear to the consumer.

Analytics

Ads analytics — the process of collecting, analyzing, and interpreting data related to ads campaigns to measure and evaluate their effectiveness and results.

Conversion — the percentage or number of users who completed a desired action after viewing or interacting with the ads content.

Organic traffic — the number of visitors who come to a page or social media profile through natural, unpaid channels such as search engines, hashtags, or social media recommendations. This traffic is not a result of ads campaigns or paid content promotion methods.

Engagement — reflects the audience's activity in relation to the content, expressed through likes, comments, shares, and other actions. It is an indicator of how successfully the content engages and retains users' attention.

Key performance indicators (KPIs) — the key metrics used to measure the effectiveness of a social media promotion strategy. These metrics can include the number of followers, audience engagement levels, website traffic, conversions, and other indicators depending on the company's goals and objectives.

Target action — the action a business expects from the user. Examples of target actions include registering on a website, filling out a feedback form, watching a video, subscribing to a newsletter, downloading a brochure, etc.

Strategy and planning

Big idea — the concept or idea at the core of a marketing or ads campaign, which is key to its success.

Brand event — an event or happening organized by a brand to promote and attract attention to its product, service, or idea, as well as to establish and strengthen connections with the target audience.

Brief — a document containing a list of questions regarding the execution of a specific task; an "instruction" from the client to the contractor, which outlines in broad terms what the future product will look like and consist of.

Communication strategy — a comprehensive impact of the company on the external environment to create favorable conditions for stable profitable activities in the market through communication with the client. It includes a set of research and the creative ads concept based on them.

Crisis PR — a strategy and set of activities aimed at minimizing the negative consequences of crisis situations for the company. Crisis PR focuses on restoring trust in the brand and minimizing the damage caused by the crisis situation.

Media plan — a document that details the strategy for placing a company's advertisements on various media platforms or channels to achieve specific marketing goals. The media plan includes the selection of media channels (television, radio, internet, print publications, social networks, etc.), budget determination, allocation of ads resources by time and location, evaluation of effectiveness, and expected results of the ads campaign.

Promotion strategy — a plan of action aimed at increasing brand awareness, attracting the target audience's attention, and creating a positive perception of the brand in the market.

Research — an organized creative process that results in the analysis of competitors, trends, and styles.

Target audience (TA) — a segment of the population most frequently interacting with the product or in need of this product.

Web development

Backend — a set of tools used to implement the logic of a website. Simply put, the backend is the CMS or the site's engine with all its connections to hosting mechanisms, i.e., the database, web server, mail services.

Business card website — a small website containing general information about a company or person, their products, and services.

Corporate website — a web resource created to represent a company online. It usually includes information about the company, its history, mission, products or services, contact details, and other information useful for customers, partners, or potential employees. Corporate websites may also contain news, blogs, customer sections, and other areas to enhance audience interaction.

External ranking factors — factors influencing a website's position in search engine results, which are not under the control of the website owner (external links to the site, etc.).

Internal ranking factors — factors influencing a website's position in search engine results, which are under the control of the website owner (content, design, etc.).

Landing page — a web page a user lands on after clicking an advertisement, link in an email, or other marketing material. Typically, a landing page is created for a specific purpose, aiming to attract user attention and persuade them to take a particular action, such as filling out a form, making a purchase, or subscribing to a service.

Prototype — a simple schematic representation of a website page or other product in the form of a sketch, draft, or HTML document, showing structural elements. A prototype can be a static image or a dynamic HTML document.

Responsive design — a version of the site that is convenient for viewing from any device, regardless of screen size, be it a desktop computer, mobile phone, tablet, existing or any new device.

SEO (Search Engine Optimization) — a set of actions aimed at improving a website's position in search engine results for specific user queries, optimizing the website for better display by search engines.

SMO (Social Media Optimization) — optimizing a website to meet the needs of visitors, social networks; promoting a website through social networks, forums, and other sites with large audiences.

UX (User Experience) / UI (User Interface) — two key aspects in the development of digital products. UX is the overall impression a user gets from interacting with a product or service. It encompasses all aspects of the user's interaction with the product, including ease of use, navigation, load speed, etc. UI is the visual component of the product, defining how the user interacts with it. It includes design elements such as colors, fonts, icons, and other graphical elements.

Web design — the design of websites and their individual elements, creating graphic materials for placement on the Internet.

Website content — the content of the site, including textual information, graphic elements, and other materials placed on the website.

Website layout — a stage in website development; creating the structure of the site that will determine the display of text and graphics on the site in various browsers.

The Brand guide systematizes concepts related to branding, design, ads, and marketing. It provides definitions of terms and helps to gain a deeper understanding of the processes occurring in a branding agency.

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Policy on the Processing of Personal Data

 

1. General Provisions

This Personal Data Processing Policy is drafted in accordance with the requirements of Federal Law No. 152-FZ dated July 27, 2006, “On Personal Data” (hereinafter referred to as the Personal Data Law) and defines the procedure for processing personal data and the measures taken to ensure the security of personal data by LLC “AISIU+” (hereinafter referred to as the Operator).

1.1. The Operator considers the observance of human and civil rights and freedoms during the processing of personal data, including the protection of the right to privacy, personal and family confidentiality, to be its primary objective and essential condition for carrying out its activities.

1.2. This Policy of the Operator regarding the processing of personal data (hereinafter – the Policy) applies to all information that the Operator may receive about visitors to the website .

2.9. Personal data made publicly available by the subject of personal data – personal data to which the subject has granted access to an unlimited number of persons by giving consent to the processing of personal data made publicly available, in accordance with the procedure established by the Personal Data Law (hereinafter – personal data made publicly available).

2.10. User – any visitor of the website.

7.2. The Operator is also entitled to send the User notifications about new products and services, special offers, and various events. The User may at any time opt out of receiving such informational messages by sending an email to the Operator at hello@icu.agency with the subject “Unsubscribe from notifications about new products, services, and special offers.”

7.3. Anonymized data of Users collected through web analytics services is used to gather information about User behavior on the website, improve the quality of the website, and enhance its content.

8. Legal Grounds for Personal Data Processing

8.1. The legal grounds for the processing of personal data by the Operator are:
– Federal Law “On Information, Information Technologies and Information Protection” No. 149-FZ dated July 27, 2006;
– federal laws and other regulatory legal acts in the field of personal data protection;
– the Users’ consent to the processing of their personal data, including the processing of personal data permitted for distribution.

8.2. The Operator processes the User’s personal data only if it is provided and/or submitted by the User voluntarily through special forms available on the website . By filling out the relevant forms and/or sending their personal data to the Operator, the User consents to this Policy.

8.3. The Operator processes anonymized data about the User if this is permitted in the User’s browser settings (such as enabling the storage of cookies and the use of JavaScript technology).

8.4. The personal data subject independently decides to provide their personal data and gives consent freely, by their own will, and in their own interest.

9. Conditions for Personal Data Processing

9.1. Personal data is processed with the consent of the personal data subject to the processing of their personal data.

9.2. The processing of personal data is necessary to achieve the purposes provided for by an international treaty of the Russian Federation or by law, as well as to fulfill the functions, powers, and duties imposed on the Operator by the legislation of the Russian Federation.

9.3. The processing of personal data is necessary for the administration of justice, the execution of a court decision, or the decision of another authority or official subject to execution in accordance with the legislation of the Russian Federation on enforcement proceedings.

9.4. The processing of personal data is necessary for the performance of a contract to which the personal data subject is a party, a beneficiary, or a guarantor, or for the conclusion of a contract at the initiative of the personal data subject or a contract under which the personal data subject will be a beneficiary or a guarantor.

9.5. The processing of personal data is necessary for the exercise of the rights and legitimate interests of the Operator or third parties, or for the achievement of socially significant goals, provided that this does not violate the rights and freedoms of the personal data subject.

9.6. Personal data is processed that has been made publicly available by the personal data subject or at their request (hereinafter – publicly available personal data).

9.7. Personal data is processed that is subject to publication or mandatory disclosure in accordance with federal law.
10. Procedure for the Collection, Storage, Transfer, and Other Types of Personal Data Processing

The security of personal data processed by the Operator is ensured through the implementation of legal, organizational, and technical measures necessary to fully comply with the requirements of current legislation in the field of personal data protection.

10.1. The Operator ensures the safekeeping of personal data and takes all possible measures to prevent unauthorized access to personal data.

10.2. The User’s personal data will never, under any circumstances, be transferred to third parties, except in cases related to the fulfillment of applicable legislation or if the personal data subject has given the Operator consent to transfer the data to a third party for the purpose of fulfilling obligations under a civil law contract.

10.3. If any inaccuracies in the personal data are identified, the User may update them independently by sending a notification to the Operator at the email address hello@icu.agency with the subject line “Personal Data Update.”

10.4. The period of personal data processing is determined by the achievement of the purposes for which the personal data was collected, unless a different period is specified by contract or applicable law. The User may withdraw their consent to the processing of personal data at any time by sending a notification to the Operator via email at hello@icu.agency with the subject line “Withdrawal of Consent to Personal Data Processing.”

10.5. All information collected by third-party services, including payment systems, communication tools, and other service providers, is stored and processed by those parties (Operators) in accordance with their own User Agreements and Privacy Policies. The personal data subject and/or User is solely responsible for reviewing such documents in a timely manner. The Operator is not responsible for the actions of third parties, including the service providers mentioned in this clause.

10.6. Any restrictions established by the personal data subject on the transfer (except access), processing, or conditions of processing (except access) of personal data permitted for distribution do not apply in cases where personal data is processed for state, public, or other socially significant interests as defined by the legislation of the Russian Federation.
10.7. The Operator ensures the confidentiality of personal data during processing.

10.8. The Operator stores personal data in a form that allows identification of the personal data subject for no longer than is necessary to achieve the purposes of personal data processing, unless a longer storage period is established by federal law or a contract to which the personal data subject is a party, beneficiary, or guarantor.

10.9. The grounds for termination of personal data processing may include the achievement of the processing purposes, the expiration of the data subject’s consent, the withdrawal of consent by the personal data subject, or the identification of unlawful processing of personal data.

11. List of Actions Performed by the Operator with Collected Personal Data

11.1. The Operator carries out the collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, and destruction of personal data.

11.2. The Operator performs automated processing of personal data with the receipt and/or transfer of the obtained information via information and telecommunication networks or without such transfer.

12. Cross-Border Transfer of Personal Data

12.1. Before initiating the cross-border transfer of personal data, the Operator must ensure that the foreign country to which the data is to be transferred provides reliable protection of the rights of personal data subjects.

12.2. Cross-border transfer of personal data to foreign countries that do not meet the above requirements may only occur if there is written consent from the personal data subject for the cross-border transfer of their personal data and/or for the execution of a contract to which the personal data subject is a party.

13. Confidentiality of Personal Data

The Operator and other individuals who have access to personal data are obligated not to disclose or distribute personal data to third parties without the consent of the personal data subject, unless otherwise required by federal law.

14. Final Provisions

14.1. The User can obtain any clarifications regarding the processing of their personal data by contacting the Operator via email at hello@icu.agency.

14.2. Any changes to the Operator’s personal data processing policy will be reflected in this document. The Policy is valid indefinitely until replaced by a new version.

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